KIM’s Victim Support Management system enables organisations to create a case for a victim of a crime and deliver a support strategy for the victim. The system can be used to access a library of resources around the specific needs of the victim. KIM’s Victim support management system hosts multiple communication functions confidentially and can enable invited agencies to have permitted access to a case via the journal function with two-way communication accessible. With additional features including an evidence upload function and a mandatory update field via the journal.
Our UK Azure cloud-hosted, data-encrypted software, which is Government and NHS-compliant, is available through a supported browser, smartphones and tablet devices, providing a 24/7 resource for staff. No other ICT infrastructure is required.
KIM Software has worked closely with UK Police forces, Government agencies and large organisations for over two decades and has used this experience to build software that streamlines processes enabling cost reductions, whilst efficiently and effectively managing cases within their organisational community.
Our software has been thoughtfully developed, with the help and collaboration of organisations and National leads within the public sector, to provide the tools and resources to effectively support individuals that find themselves affected by crime.
Some of the many benefits of the system to staff are;
In addition to the above features, the staff app enables remote working, in real-time, reducing the need for staff to return to a physical point for administration purposes. The system also provides automated text and email alerts for those within the organisation.
KIM has provided a unique software feature within the app that benefits both organisations and recipients. Where cases are recorded the software can facilitate any associated file uploads, including the following file types; video, CCTV, audio, photographic, documents and scanned handwritten statements. Where needed. Sensitive material can be saved and held as ‘private’ for selective users.
KIM Software’s work extends beyond the supply of victim support management software to include the ongoing review of legislation and best practices to ensure that we deliver systems that remain current whilst delivering real benefits to users. This includes working together with professional associations to help shape our software going forward.
We are always excited to work with new partners and clients embracing technology to support the growth and development of services.