It is important that you work with an experienced and reliable development partner and here at KIM Software we are able to provide a robust plan from the initial specification through to the implementation, support and training of a legacy system upgrade. With an experienced Development and Project Management Team, KIM have proven experience in collaborating and seeing upgrade projects through to successful fruition and providing the continued support there-after.
KIM have collaborated and developed technology within the public and private sector and have worked closely with HM Government, their agencies, Police forces and Fire services World-wide for over twenty years.
The majority of software upgrades require that existing data be migrated over, here at KIM we have vast and proven experience in migrating data from many differing platforms across to upgraded software. Ensuring that historic data can be visible, managed and continued to be audited.
KIM have provided software that is UK Azure cloud hosted, data encrypted – which is Government and NHS compliant, and platforms that are available through any supported browser via a computer, smartphone or tablet device – facilitating 24/7 access for staff enabling remote working. Often no other ICT infrastructure is required. Where required our platforms can of course be ‘on premise’ also.
Many organisations require an App to further aid the ease of use for practitioners of their system. KIM can upgrade platforms to include relevant and effective Apps and build this into any upgrade project.
Open APIs ensure that our software can be interfaced with other systems where data needs to be exchanged between different platforms – whether these are internal or external.
KIM has provided a unique software feature within the app that benefits both organisations and recipients. Where cases are recorded the software can facilitate any associated file uploads, including the following file types; video, CCTV, audio, photographic, documents and scanned handwritten statements. Where needed. Sensitive material can be saved and held as ‘private’ for selective users.
In addition to the above features, the platform enables remote working of support staff involved in the case, in real-time, reducing the need for staff to return to a physical point for administration purposes. The system also provides automated text and email alerts for those within the organisation supporting the individual.
KIM has provided a unique software feature within the app that benefits both organisations and recipients. Where cases are recorded the software can facilitate any associated file uploads, including the following file types; video, CCTV, audio, photographic, documents and scanned handwritten statements. Where needed. Sensitive material can be saved and held as ‘private’ for selective users.
KIM Software’s work extends beyond the supply of victim support management software to include the ongoing review of legislation and best practices to ensure that we deliver systems that remain current whilst delivering real benefits to users. This includes working together with professional associations to help shape our software going forward.
We are always excited to work with new partners and clients embracing technology to support the growth and development of services.
